These highlights summarise our key privacy commitments. They do not replace the full Privacy Policy below — please read the complete document for all details.
Every page on jl97 is served over TLS. Your login credentials, payment details, and personal information are encrypted in transit and at rest. We use industry-standard salted hashing for all stored passwords — your actual password is never stored in plain text on our servers.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by jl97. Submit a request any time through our support team and we will respond within the legally required timeframe.
jl97 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data shared with third-party service providers is strictly limited to what is necessary to operate the jl97 platform and is governed by binding data processing agreements.
jl97's primary data processing operations are based in the Philippines. Where data is transferred internationally — for example, to cloud infrastructure providers — we ensure that appropriate safeguards are in place in accordance with NPC guidelines and applicable data protection law.
jl97 uses cookies and similar tracking technologies solely to keep your session active, remember your preferences, and analyse aggregate site performance. We do not use third-party advertising cookies. You can manage your cookie preferences through your browser settings at any time.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, jl97 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will inform affected users without undue delay in accordance with Republic Act 10173.
This Privacy Policy (the "Policy") describes how jl97 (referred to as "jl97", "we", "us", or "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you", "your", or "User") who access or use the jl97 website at https://jl97.app and all associated services, features, and content (collectively, the "Service").
jl97 is committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner. This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
By accessing the jl97 platform, creating an account, or using any part of the Service, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Service immediately.
Note: This Policy should be read alongside the jl97 Terms & Conditions, which govern your overall use of the Service. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
For the purposes of the Philippine Data Privacy Act of 2012, jl97 is the personal information controller responsible for your personal data collected through the Service. jl97 operates under the PAGCOR licensing framework and maintains its primary operations in the Philippines.
If you have any questions about how jl97 handles your personal data, or if you wish to exercise any of your data subject rights described in Section 11 of this Policy, you may contact our designated Data Protection Officer (DPO) at:
Data Protection Officer, jl97
Email:
Support:
jl97 collects only the personal data that is necessary to provide, operate, and improve the Service. The categories of personal data we collect are set out in the table below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number (e.g., PhilSys, passport, UMID) | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communications, transaction notifications, support |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, bet amounts, session duration, click patterns | Service improvement, responsible gaming monitoring, personalisation |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service quality |
jl97 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by applicable law or regulation (for example, collecting information about a self-exclusion request for responsible gaming purposes).
jl97 collects your personal data through the following means:
The majority of personal data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion. You are responsible for ensuring that the information you provide is accurate and up to date.
When you access the jl97 platform, we automatically collect certain technical and usage data through cookies, server logs, and similar technologies. This includes your IP address, device identifiers, browser information, and details of your interactions with the Service. See Section 10 for more information on cookies.
We may receive personal data about you from third parties in limited circumstances, including:
jl97 uses your personal data for the following purposes:
No Automated Decision-Making: jl97 does not make decisions that produce significant legal effects on you solely through automated processing without human review, except where required by law or where you have given explicit consent.
Under the Philippine Data Privacy Act of 2012, jl97 processes your personal data on the following legal bases:
jl97 does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
We engage trusted third-party service providers to assist in operating the jl97 platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, identity verification services, fraud detection tools, and customer support software providers. All service providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to jl97.
jl97 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of any such disclosure where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of jl97's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via your registered email address before your data is transferred and becomes subject to a different privacy policy.
We may share your data with third parties in any other circumstance where you have given your explicit prior consent to such sharing.
jl97's primary data processing operations are based in the Philippines. In some cases, personal data may be transferred to and processed in countries outside the Philippines — for example, where jl97 uses cloud infrastructure or software-as-a-service providers with servers located abroad.
Where such international transfers occur, jl97 ensures that appropriate safeguards are in place to protect your personal data, including:
jl97 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML Act, PAGCOR requirements |
| Financial transaction records | 5 years from transaction date | AML Act (RA 9160), tax obligations |
| KYC verification documents | 5 years after account closure | AML Act, PAGCOR requirements |
| Customer support communications | 3 years from last interaction | Legitimate interests, dispute resolution |
| Technical and usage logs | 12 months on a rolling basis | Security, fraud prevention |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent, legal compliance |
Upon expiry of the applicable retention period, jl97 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.
jl97 uses cookies and similar technologies (such as local storage and session tokens) to operate and improve the Service. The types of cookies we use are as follows:
jl97 does not use third-party advertising or tracking cookies. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl97 platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl97:
To exercise any of the above rights, please contact our Data Protection Officer at . We will respond to all verified requests within 15 business days, or within the timeframe required by applicable law.
Identity Verification: To protect your privacy, jl97 will verify your identity before processing any data subject rights request. We may ask you to provide a copy of a valid government-issued Philippine ID to confirm your identity.
The jl97 Service is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. jl97 does not knowingly collect personal data from individuals under the age of 21.
If jl97 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage user will be returned to the original payment source after deducting any winnings derived from gameplay, in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that your child has registered an account on jl97, please contact us immediately at so that we can take appropriate action.
jl97 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:
While jl97 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents that may arise.
jl97 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will:
Your continued use of the jl97 Service after any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should discontinue use of the Service and may request closure of your account.
If you have any questions, concerns, or complaints about this Privacy Policy or jl97's data processing practices, please contact our Data Protection Officer:
Data Protection Officer
General Support
Available 24 hours a day, 7 days a week, including Philippine
public holidays.
If you are not satisfied with jl97's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Responsible Gaming: If your privacy concern relates to responsible gaming tools such as self-exclusion or deposit limits, please visit our Responsible Gaming page or contact support directly. Your wellbeing matters to us — we are here to help, walang judgment.
Play with confidence at jl97. Your data is protected, your transactions are secure, and your experience is always in your hands. Join Filipino players who trust jl97 every day. 21+ only. Play responsibly.